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Monday, May 7, 2018

What Exactly A Social Media Agency Texas Does For Its Clients

By Martha Long


It is no surprise that social media is one of the biggest marketing avenues of this century. Facebook alone has millions of active users, which goes to show how much of a gold mine websites or platforms like these really are. This is the reason why businesses these days will need the help of a social media agency texas in order to stay relevant.

To give one an idea on how these agencies work, they provide two types of services to clients which are content planning and community management. Just like in any company, the two sides encompass the planning and the implementation. The content planners are the ones who make the plan while the community managers implement them.

Now, the first part is the content planning aspect and this encompasses the creation of content for posts in the platforms. For example, if one is a content planner for Facebook page, then he has to think of monthly posts that will be on the page. The same goes for content planners of Instagram, Twitter, Pinterest etc.

Now, one very interesting to remember is that the content that is created these days is always accompanied by graphics or pictures. This is because people these days react better to posts that have visuals compared to ones that do not. For this reason, the content planners have to work together with the graphics team to get good graphics to match the content.

More often than not, content planners actually get their graphics from stock photo websites so they do not need to pay. However, they sometimes need to post promotional material which will entail originally created photos that feature the brand. Content planners will, decide whether or not they will use stock photos or get photos from a graphic designer.

The second aspect of social media services is the community management portion which entails customer service, page boosting, and posting. The first thing that the community managers would usually do is to get the posts from the content plan and schedule them in advanced for future posting. They will also be the one to coordinate in getting the materials needed for posting content.

As mentioned above, the community managers are the ones who will handle the customer support aspect of the platform. They are tasked with answering all the concerns and questions that come from the fans or followers. The community manager does this by making sure that all comments and messages have been answered appropriately. Aside from that, they also are in charge of the boosting and the creation of ads.

Overall, these agencies can help boost the total awareness plus engagement of a social media page or account. This will help with the complete brand image of the client and also allow to client to reach potential fans or followers that are usually outside of his reach. As this type of marketing is pretty much the in thing these days, specialists have to get on the job to help their clients take full advantage of this kind of platform.




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