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Wednesday, January 15, 2014

Importance Of Hosted PBX Canada

By Marissa Velazquez


Hosted PBX Canada is a service provider that offers PBX phone systems. In full, this system is known as a Private Branch exchange system, while some refer to it as a virtual PBX or Centrex. It is very beneficial to companies as it helps them to have important communication features like voicemail and conference calls, practically anything a complex phone system can deliver. It is, however, cheaper.

These services are rendered by major telephone providers who have gladly tapped into the new technology. Companies who subscribe to this system use their phones to connect to the physical servers of the service providers, and this occurs through the internet. Most of the major costs are taken care of by the providers, so you do not have to worry about the housing, monitoring or maintenance of the machinery.

The difference between the premise based solution and this system is that the premise one relies heavily on a lot of hardware to function. This hardware equipment is many times very bulky and limited to a number of users at a particular time and location. This proves quite costly in the end as you have to buy them, as well as maintain them.

Ensure that whatever package you pay for has all the features that will deliver the functions that you need. The fact that this option is cheaper means that you should get as much benefits from it. Therefore, it would not make sense if you had to pay extra for them, or get another different package.

It is also important to consider the capability of your firm in handling new infrastructure. The existing one may not be efficient enough to support the services that you need. In case you do not have the capability to buy new equipment, then you can easily switch to an internet VoIP for hosted telephone services as a cheaper alternative.

You should do a projection of how much you expect your company will grow in the coming years. This will greatly influence your decision to get a virtual PBX. Traditional systems are limited to the amount of people they can handle and also confine them to a particular location. The virtual system can be accessed from anywhere and it has the capacity to accommodate additional people.

The Centrex system is very easy to work with and does not need additional training. You can easily customize it to your own specifications, and reconfigure it in case you want to remove or add functionality. This is especially important when you have to add a new department, or remove an old one. The web interfaces make it more user friendly than the traditional option.

A wise option for companies that have employees both in the office and at a remote location is to integrate both systems. This can be done by installing software that can support both solutions. The more traditional option that is in house can be used by the workers in the office, while the remote ones can make use of the hosted PBX Canada for better productivity.




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