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Sunday, August 24, 2014

How Voip Revolutionized Business Telephone Systems

By Deanne Shepard


Most companies will agree that the single most important thing that can ensure success or failure of an enterprise is its communication network. The pace of change and the ever increasing demands upon enterprises in Vancouver BC makes it very difficult to compete unless key personnel are available at all times and unless important information can be received or transmitted from any location and at any time. Traditional business telephone systems have failed to keep up with these fast changing demands.

Internet based communication has proven to be up the exacting demands of modern enterprises. VoIP, or Voice over Internet Protocol has advanced at an incredible rate. It is gaining field against other communication networks at a rapid pace. In fact, conventional communication networks are declining fast. Clients love the efficiency and flexibility of internet communication. It offers a competitive edge that simply cannot be matched.

Traditional telephony does not offer a lot of flexibility. Once installed, it is very difficult to make changes, to upgrade or to even downgrade. Internet based arrangements, however, are highly flexible. The entire network is managed from a single central installation, regardless of how many remote sites and internal divisions there are. Clients can add or remove new sites and users at will.

One of the main features of internet based communications is that it allows users the freedom to communicate from anywhere. Callers are always able to contact a user, even if he is geographically far away from the office. Users can also use all the features of the network by using different devices such as tablets and laptop computers. These features ensure increased productivity and higher levels of customer service.

Most clients will cite the massive cost savings that they have achieved as one of the biggest benefits of internet based networks. A large percentage of clients report that they have, in fact, achieved up to fifty per cent in savings. These savings are compounded when one consider the fact that it is no longer necessary to employ operators at every location. A single operator can manage communications across the entire enterprise.

Clients can save even more money because their maintenance bills will shrink significantly. Firstly, there are not a host of installations, one at each location, to be services, repaired and maintained. There is only one installation. Then there is the fact that the software driving the network is hosted on the hardware owned by the service provider. They are therefore responsible for central maintenance and ongoing upgrades.

When switching to VoIP clients will not lose any of the features, such as call forwarding and conference call facilities that they have become used to. In fact, they will be delighted with a host of new features that will save both time and money. Users will be able to convert voice and fax messages into email messages, arrange call forwarding to any location and enjoy a host of other features that will keep them on the cutting edge.

Efficient communication is without a doubt one of the most important factors that can determine the success of failure of any enterprise. VoIP offers clients not only efficient communication, but also substantial savings. It is feature rich and there is no reason to doubt that it will continue to become the preferred communication method.




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