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Monday, June 8, 2015

Business Telephone Systems Need To Be Always Reliable

By Elaine Guthrie


The telephone has been around for a long time and it is an important tool whether for business or home. It is essential in case of an emergency so that help can be called. This is also true when it comes to businesses, without business telephone systems, when the fax machine stops working, or the computer crashes help will need to be called every time tech in Vancouver, BC misbehaves.

Voip or voice over Internet Protocol will need to have a broadband connection. The more employees there are the more bandwidth will be required. It is suggested that when using a router configure the quality of service settings as well as using the high traffic priority to guarantee best quality. This method will use 64kb of data every second when chatting but it is advisable to keep checking the data usage to avoid going over the chosen cap.

The telephone has been around for a long time and one of the first was called the lover's phone. It had two diaphragms that were connected by a wire which then transmitted the sound by vibrations. Many will be familiar with this form as this was used by many while growing up, better known as the tin can telephone. This phone was made by a Robert Hooke during the years sixteen sixty four and sixteen eighty five.

The Hybrid comes in three different systems. The KX-TDE100 is able to function with both the local and broadband networks and is designed for the larger firm that employs about three hundred. It has an advanced communication platform and had a standard digital and analogue extension.

The basic features have a conference facility as well as being able to record the last two hundred calls. There is ample space to save up to five hundred names and is an analogue, DECT and IP configuration phone. The advanced features have a caller ID as well as call waiting, on hold and speed dialling. The auto attendant has five interactive voice responses and when it comes to conferences they offer password protected bridges for up to thirty two participants.

It might be necessary to get a few wireless IP phones so that the staff can be reached where ever they might be whether in the building or out to lunch. Another option is that any messaging that comes through whether it is by e-mail or text message will need to reach the correct person quickly. The whole purpose is to ensure that things in the day to day running of the business will be successful.

Many small businesses are now using the IP based system which offers instant messaging, video conferencing as well as voice and data, everything that is needed at an affordable price. With only the one network it is more efficient and when it comes to those long distance charges these are much lower. The Cisco Business Edition 6000 is ideal for those that only employ between twenty five to one thousand staff. It has a very high quality when it comes to video conferences and the voices come across clear.

The additional features include Smartphone integration, contact centre and IC Social networks. The audio conference is protected by a password and there can be up to six using this at the same time in conference. It also has a SmartCall Routing which is able to analyse each call.




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