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Thursday, August 21, 2014

The New Yelp 12 Second Video Feature Is Really Going To Be Great

By Josiah Bashir


It is always fun to check out reviews on Yelp which can be highly informative and save you plenty of time and money. Reading reviews have helped many people decided on what restaurants to dine at and what businesses are worthy of checking out. Now, thanks to Yelp's new video feature, users can experience a whole new level of interactivity.



If you are someone who needs to read reviews about a particular business then you will really love this new video feature on Yelp. Now you will be able to see what type of atmosphere and ambiance a restaurant has before you even step foot in the place. You can see whether or not it is kid friendly, or perhaps you are looking for a place that is a bit more romantic? Now you can see all of that when you check out video reviews on Yelp!

A business can really benefit if they run a good establishment because users are basically doing free advertising for them. Knowing that video can be taken of their business, owners of these companies should want to strive to have the best possible customer service. If you have poor customer service a customer can see a video of this interaction and may not want to attend your place of business. So in a sense it keeps businesses in check, and should always make them strive to do their best for consumers.

Video review is great in so many different ways with the most important being you can see the place before going. Consumers will show you exactly what you can expect which can only help make your decision much easier. In the past it was just pictures, which were great, but now it will be even better with video!

Yelp has decided to take their review website to a much higher level by including the addition of video to their website. Now consumers can upload 3-12 second video reviews of local businesses via a Yelp mobile app.

Although Yelp doesn't want it to be about reviews, it should be more about consumers getting to see they type of atmosphere and ambiance at the business. This should give consumers a chance to see the business before visiting the place. In the past one could only see pictures and read text reviews of the business, but now users will be able to see what the place is like.




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